Privacy Policy

Privacy Policy

As Dent 2 Kıta Sağlık Hizmetleri Tic. Ltd. Şti., protecting the privacy of our users is one of our priorities. This Privacy Policy has been prepared to explain what information is collected when you visit our website, and how this information is used and protected. By using our site, you are deemed to have accepted the principles set out in this policy.

This policy has been prepared in accordance with the relevant legislation we are subject to, primarily the Personal Data Protection Law No. 6698 (“PDPL”). You can find detailed information about the processing of your personal data through our site in the PDPL Disclosure Statement, and detailed information about the use of cookies in the Cookie Disclosure Statement.

Information Collected

When you visit our site or contact us through our site, we may collect the following information:

Your contact information such as your name, surname, phone number and e-mail address that you share through contact forms or appointment requests,

Technical data regarding your use of our site (IP address, browser type, visit duration, pages viewed, etc.),

Your usage data obtained through cookies and similar technologies,

Information regarding the health and treatment requests you send to us via e-mail, WhatsApp or other communication channels.

Purposes of Use of Information

The collected information is used for the following purposes:

To evaluate your appointment requests and to contact you,

To inform you about the health services we offer,

To improve the functionality of our site and the user experience,

To analyze the performance of our site and to detect technical issues,

To provide feedback by evaluating your requests and complaints,

To fulfill our legal obligations and ensure compliance with the relevant legislation.

Sharing of Information

Your personal data may be shared, limited to the realization of the purposes stated above, with our business partners from whom we receive services, with our technical infrastructure providers (hosting, analytics tools, etc.) and, where required by legislation, with authorized official institutions. Your data is not shared or sold to third parties for commercial purposes for marketing without your explicit consent.

Third-Party Links and Tools

Our site may use third-party tools such as Google Analytics and Meta (Facebook/Instagram) Pixel in order to improve the user experience and measure site performance. These tools may collect data within the framework of their own privacy policies. Our site may also contain links to our social media accounts or other external sites; our clinic is not responsible for the privacy practices of these sites.

Data Security

We attach the utmost importance to the security of your personal data; we take the necessary technical and administrative security measures to protect your data against unauthorized access, loss, misuse or disclosure. These measures are continuously reviewed taking into account current technological possibilities and potential risks.

Your Rights

Pursuant to Article 11 of the PDPL, you have the right to learn whether your personal data is being processed, to request information if it has been processed, to learn the purpose of processing, to know the third parties to whom it has been transferred domestically or abroad, to request the correction of incompletely or incorrectly processed data, and to request its deletion in accordance with the legislation.

You may submit your requests regarding these rights in writing to [your company address] or to our e-mail address at [your email address].

Changes to the Policy

The clinic reserves the right to revise this Privacy Policy from time to time in line with changes in legislation or updates in our business processes. The current policy is always published on our site.